Service Delivery Administrator

Service Delivery Administrator- Ledbury

We are currently working alongside a rentals company, who are on the lookout for an outgoing, career driven, individual to join their team as a Service Delivery Administrator

Benefits

• Monday to Friday 9am until 4pm with 1 hour lunch
• £11.42 per hour
• Temp to perm
• On-site parking

Duties include

• Service and sales support including processing inbound requests for customer orders, deliveries and collections.
• Creating customer orders and collections using bespoke system
• Arranging deliveries with haulage companies
• Responding to calls / emails to resolve queries
• Providing reports to management
• Managing internal process systems to ensure fit for purpose, making recommendation for change where applicable
• Updating customer accounts accurately and accordingly if needed
• To be first point of contact for customers contacting by phone, email or in person.
• Service delivery planning with all customer enquiries, orders, collections changes, notes and other information as required.
• Ensure that all Governance and Compliance requirements are adhered
• General other admin duties, as and when required to various departments

Requirements include

• Use of Microsoft Office and bespoke systems
• Ability to prioritise workload
• Previous experience working within an office based environment is essential
• Must have good attention to detail
• Must be both numerate and literate
• Must have good communication skills and feel confident providing excellent customer service
• Good understanding of financial systems would be desirable although not essential

To apply please call us on 01226 285 888, Monday to Friday 8-5pm

E-mail barnsley@essentialrecruitment.co.uk OR text “LEDBURY” to 07921 263997

This vacancy is being advertised by Essential Recruitment, an employment business