Service Desk Analyst

IT Service Desk Analyst

Are you a Service Desk Analyst looking for a new challenge?

We are currently working with a top tier law firm based in central Liverpool who are seeking an enthusiastic Service Desk Analyst.

Your responsibilities.

You will be responsible for providing a range of telephone and email-based support to all users, across both software and hardware related issues:

• Microsoft 365
• Windows 10
• AD
• Exchange
• iManageDMS
• BigHand

Your Skills:

• Excellent communication skills and the ability to work well within a high-pressure environment.

• 1-3 years of IT support experience within a law firm or professional services organisation.

• Passionate about customer service and emerging technology.

This is a permanent role offering £25k per annum as well as hybrid working (2 days a week in the office, 3 days WFH) If this sounds of interest, hit APPLY now!