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SalaryOur client, one of UK's leading materials handling providers is currently recruiting for an experienced Administrator to join their growing team. This role will be working in the Service & Hire department to assist Customers with Parts and Equipment hire.
The role with be for a Fixed Term Contract of 3 Months, with a view to go Permanent if the role progresses well.
ROLE:
- Develop short term hire revenue through canvassing and cold-calling new and existing hire customers.
- Recording enquiries, producing quotations, arranging transport for equipment and ensuring invoicing and payment is completed.
- Assist with customer enquiries and telephone calls.
- Plan and distribute service repairs to Engineers or to Sub-contractors.
- Assist with Hire and Transport requests, ensuring that all equipment movements are logged with charges & costs correctly.
- Record Engineer's time sheets.
- Process all job sheets and apply the appropriate charges.
- Prepare estimates and arrange follow up work with Engineers / Customers.
- Manage the equipments examination records, arranging inspections as and when required.
- Manage all driver training requirements for the depot.
- Compile customer KPI reports as agreed and defined by the customer.
- Ensure all service department paperwork and jobs are ready for invoicing.
REQUIREMENTS:
- Proficient in MS Office particularly Word and Excel.
- Excellent customer service skills.
- Attention to detail.
- Flexible, with a can-do attitude.
- Ability to work within timescales and to meet deadlines.
MORE JOB INFO:
Parking available.
Office based role with no hybrid working.
Monday to Friday 8:00am - 5:00pm
