Service Manager

The Thurston family are recruiting!

Thurston House is a vibrant and fun residential care home in Newport Pagnall, supporting adults with learning disabilities, physical disabilities and mental health needs to live their best lives while achieving their goals and aspirations.

Every day will be different at Thurston House - you could be exploring and taking photos with the local sights with Matty, having a pamper and hair styling session with Susan, or enjoying a mini-break away to the seaside at Clacton-on-Sea with Jackie. Whatever you get up to, you'll be making lifelong memories with the people you support.

Come and join our friendly team and really make a difference in people's lives. We’ll help you settle in, and support you as you get to know us all. This isn’t really a job, it’s more of a lifestyle; where you get to enjoy your days while helping others to enjoy theirs too. Get in touch and apply now if you want to discover a job to love!

At Salutem Care and Education, we recognise the value and wisdom that comes from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

You will be responsible for:

- The overall operation of the services ensuring the smooth running and the allocation and management of staff

- The delivery of excellent operational services, regularly supervising the Team Leaders

- Ensuring the effective and efficient provision of support to the people using the services

The overall objective is to increase their social development and life skills to enable them to live independently in the wider community.

About you:

· Do you feel you can offer a SUPPORTIVE environment to enable people to grow and develop?

· Can you inspire the people we support and your team to be AMBITIOUS and embrace new opportunities?

· Are you LOYAL, are you able to put the needs of very complex people first?

· Do you value UNIQUE ideas and ways of working, do you support innovative practices?

· Can you work in TRANSPARENT, open, working environments and foster inclusive working cultures?

· Can you bring energy, positivity and an ENGAGING mind-set to work?

Are you passionate about enabling people to have a MEANINGFUL life, to have new experiences or even develop new skills?

You will need to be able to demonstrate excellent administrative skills and be able to organise and priorities your work load whilst being financially astute

You will need to be experienced in social care management and CQC Framework and will possess excellent knowledge of Health & Social Services and applicable regulations/legislation.

You will have experience of motivating and enabling a staff team to achieve good outcomes in partnership with the people we support, and with an emphasis on role modelling best practice in a care environment

You will have a proven track record of improving and developing services for people with disabilities.

Above all, you should be as approachable, as reliable and as dedicated as we are, and you’ll be poised to hit the ground ‘sprinting’ Professional Qualifications:

You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma Employee benefits:

- Competitive rates of pay

- Training/Qualification Opportunities

- Internal progression opportunities

- Induction

- Employee Support Helpline - You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week.

As a Registered Manager you can earn up to 40% of your Salary as bonus 

We’re keen to reward our managers when they get things right because doing well is important to us. Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus. Another great reason to work with us as we commit to rewarding your success!