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Form of work
SalaryBased nearBelfast our client distributes a range of construction equipment andagricultural plant.
They are currently seeking a Service Manager to oversee the daily running of the workshop and service department. Youwill organise the workflow of mechanics and ensure customers receive a smoothand positive service.
Responsibilities:
- Manage the service department, ensuring internal, retail and warranty work runs efficiently
- Ensure department has a prioritised flow of work through the workshop
- Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time
- Manage service department processes, identify improvement areas and solutions
- Organise mobile service work for call outs and update customers
- Develop and maintain customer relationships
- Work towards key targets for service performance and growth
- Manage, coach and upskill staff when required
- Ensure all department members are working in accordance with group H&S policies
Criteria:
- Previous relevant management experience in a service role working with automotive / plant / agricultural / construction or similar equipment
- Organised approach
- Excellent communicator across staff and colleagues as well as customers
- Ability to motivate and drive a high performing team
- Commercial acumen with sound understanding of financials
Salary is negotiable depending on experience and will be discussed uponapplication.
For further information and a confidential discussion please contact uson or email your CV through the link.
By applying for this role you are consenting to Energis Recruitment holdingyour details for a period of 12 months to be considered for other roles. As acandidate you have the right to consent or object to this.
