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Form of work
SalaryService Manager – Permanent (Ollerton)
Adept Resourcing are currently working with a successful business in Ollerton who are looking to add an ambitious Service Manager to their team on a permanent basis.
This business are one of three companies within a group that are rapidly growing year on year working with world wide businesses. This is a fantastic opportunity for someone to manage a small team and play a key role in working with both their clients and service partners.
Role and Responsibility of a Service Manager:
- Managing a small team of administrators and account managers.
- Manage a network of 130 service providers ensuring performance is recognised and managed where necessary.
- Ensuring accuracy of data and invoicing matters working closely with the finance team.
- Point of contact for key customer accounts.
- Produce monthly reports and provide bespoke reports on a regular basis to support the leadership team in making decisions.
- Utilise company systems to ensure accuracy of reporting.
- Work with the operations team to ensure that we are managing the service partner network to ensure first class service for our customer network.
- Ensuring processes put in place are adhered to (deadlines met)
The ideal candidate:
- Must have experience within a similar role.
- Experience within business to business/ facilities management desired.
- Experience of managing a small team
- Having the ability to step back and make decisions
- Experience dealing with customers over the phone.
- Advanced Microsoft excel skills/pivot tables/building simple models
What they can offer you:
- Permanent job opportunity with the chance to progress.
- Monday to Friday – no weekends
- Annual leave days to increase.
- Free onsite parking
- Company pension
- Company events
This role is a permanent job opportunity direct through the company after a successful interview stage. The working hours are Monday to Friday 8:30am-17:00pm with a salary of £33,000. There may be some movement on the salary depending on skills and previous experience. We are open to looking at candidates of all levels however you must hold experience within a similar role.
