Service Manager Job In Knowsley

Service Manager

• Knowlsey
• Independent Used Car Supermarket
• Basic £40,000 + bonus 
• Monday - Friday 08:30aam - 17:30pm
• 1 in 3 Saturdays 08:00am - 12:00pm

For over six decades, my client has prioritized exceptional customer service and offering high-quality vehicles at competitive prices. With strong community roots and a renowned reputation, every customer receives friendly and professional care, regardless of origin. They're now seeking a dedicated Service Manager to join their team and uphold their legacy of excellence.
Reporting to the General Manager, you will be responsible for:

• Creating and enacting service guidelines and protocols for the service department.
• Establishing and upholding the service desk infrastructure.
• Directing and overseeing the service team's activities.
• Supervising personnel within the used car preparation team, including mechanics and cosmetic technicians.
• Collaborating with the workshop controller and team members to offer necessary guidance.
• Nurturing client relationships and enhancing responsiveness and delivery efficiency.
• Implementing and refining procedures to boost overall effectiveness within the preparation department.
• Addressing and resolving service issues and customer concerns.
• Managing warranty claims processing and invoicing procedures.
• Generating and delivering regular reports to senior management.
• Strategizing and organizing workflow plans.

If you or someone you know is interested in this Service Manager Vacancy or any other Automotive Jobs in Knowlsey please contact Jo Panton at Perfect Placement Today!
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