Service Manager / Scheme Manager (Independent Living)

Service Manager / Scheme Manager (Independent Living) 

Cambridgeshire (Littleport) 

£17,095.80 per annum (based on 25 hours per week) 

Permanent, Part Time (25 hours per week) 

Are you someone with a background in supporting people, and keen on delivering exceptional services to enhance the lives of older people? If so, we have an exciting opportunity for you to become a key player in managing our Independent Living scheme supporting older people as our Older Person Service Manager, based in Littleport, Cambridgeshire. 

As our Older Person Service Manager, you will play a crucial role in overseeing the housing management and support services for our older residents in Beech Court in Littleport. In this role each day will be different, with further responsibilities noted below: 

• Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment.  

• Be responsible for upholding behavioural standards and dealing cases of anti-social behaviour within the service. 

• Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance. 

• Coordinate and oversee support services tailored to the needs of older residents, including health care, social activities, and general assistance. 

• Foster a sense of community among residents through organising and promoting social events, activities, and support groups. 

• Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents. 

• Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents. 

Contracted to 25 hours per week, worked across 5 days Monday – Friday, our Older Person Service Manager role is based at Beech Court, Cambridgeshire on a daily basis. There will also be travel across our offices (Rushden, Peterborough and Boston) for team meetings and training frequently, therefore having a full UK driving licence is essential. 

To be successful in this role you will need to be highly organised, with your administration skills being top notch. The ability to be a strong communicator across different channels (face to face and digitally) is crucial to keep engagement high with our residents, as well as being confident in your digital skills. 

Whilst it would be helpful to have previous experience working with older people or supportive services, if not, we’re happy to help develop your career as long as you want to help improve the lives of our customers. If the above sounds like you, please apply now for immediate consideration. 

What you receive from us 

• 28 days annual leave plus bank holidays 

• Pension Scheme 

• Life Cover (as part of pension scheme membership) 

• Health Care Cash Plan 

• Free Eye Tests 

• Investment in your personal development through our extensive learning and development opportunities. 

• Family friendly, carers leave plus other paid leave. 

• Employee Assistance programme 

• Wellbeing Support 

• Free flu vaccinations 

• Carers Networking Group a platform to support Unpaid Carers 

How to apply 

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. 

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 

Vetting Requirements 

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. 

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. 

Equal Opportunities 

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. 

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.