Service Manager
Permanent
Competitive Salary
Monday – Friday 08:00-17:00
Derby
Service Manager
Job Description
- Ensure that reactive and planned service calls, remedial works and maintenance visits are carried out efficiently, effectively and in accordance with legislation to meet the client’s satisfaction.
- Ensure the financial targets of the department are achieved or exceeded.
- Develop new and maintain existing client relationships.
- Responsible for department budget & for workforce planning and recruitment.
- Manage, motivate and develop the department’s staff to ensure effective and productive workflow and delivery of a high level of service.
- Provide technical advice and assistance to engineers and clients including site visits as and when required to support or resolve on site issues.
- Comply with all Health, Safety and Environmental policies and procedures and ensure compliance by department staff.
Service Manager
Essential Experience/Skills/Qualifications
- Vocational qualification up to NVQ Level 2 or equivalent in Refrigeration and Air Conditioning.
- Previous experience as a fully competent refrigeration and air conditioning engineer.
- Experience in a management / supervisory role Refrigerant handling C&G2079 or equivalent (F-Gas 2079-04/2079-11).
- Strong technical knowledge on Air Conditioning and Refrigeration, particularly service and maintenance.
Service Manager
Company Benefits
- Company Car
- Quarterly Bonus
- 25 days holiday, increasing with service.
- Company pension
- Increased Perks After 1 Year Service
If you feel you’re a good fit for this position, please click ‘apply’