Address
Form of work
SalaryDescription
We are currently seeking a Service Sales Account Managerto join an extremely reputable, family-run SME based in Irvine. As a Service Sales Account Manager you will be responsible for internally supporting the 'Contracts Development Executive' and continue to grow the service department.
You will be a contracts development support and will be working with the Contracts Development Executive and the wider sales team.
Key Duties and Responsibilities
- Dealing with enquiries, taking calls and resolving issues
- Contacting customers to identify leads and win new contracts
- Booking appointments for the external representative
- Overseeing implementation of new contracts and incorporation into the service software
- Overseeing customer retention
- Daily administration tasks
- Updating customer details and tracking customer service renewal dates
- liaising with other internal departments to ensure every opportunity is maximised
Requirements:
- Customer first mentality with strong organisational, presentation, and negotiation skills
- Confident speaking with customers and prospective customers on the phone
- Computer and literacy skills
- An enthusiastic team player
- Experience in operating and developing a sales pipeline
Working hours: Monday to Friday 8am-5pm (1 hour lunch)
Benefits:
- Salary: 26,000 - 29,000 annum
- Commission structure
- Pension scheme
- Free on-site parking
