Service Sales Support Specialist - Cheonan

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As a Service Sales Support Specialist for Motion Business Area in Cheonan, South Korea, you will be responsible for supporting the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

This position reports to

Service Sales Manager

Your responsibilities

• Supporting the local Sales organization/customers in determining the most technically appropriate and cost effective solutions and in the preparation of demanding offers
• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives
• Analyzing customer needs and competitor offers through information from general market and the Sales organization
• Performing lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales team/local business to obtain better future results
• Defining cost for the proposed solution and communicates it to the Sales organization
• Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment
• Ensuring that Health, Safety, and Environment (HSE) and integrity requirements are integrated and are up to date in their respective business process(es) and applications
• Participating in kick-off meeting organized by the project team
• Providing technical support during technical meeting, product presentations, and negotiations and offers product/solution/service-related training

Your background

• A bachelor's degree in technical or engineering would be preferred
• Over 3 years experiences as Sales Support/sales admin or technical sales
• Ability to identify customer service needs and to match those with ABB service offerings
• Self-motivation, curiosity and a desire to learn about new technologies
• A collaborative, solution-focused approach, and strong written and spoken communication skills
• Business level in English writing and oral communication, native in Korean

Benefits

• Retirement plan
• Life insurance
• Flexible work practices

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website. Work model: hybrid #LI-hybrid