What will you be doing?
- Providing 1st Line Service Desk Support
- Answering the Service Desk phone and mailbox
- Creating/Updating ticket logs
- Providing support on Microsoft Windows 10/11 operating system
- Supporting users over phone, email and in person
To be considered for the IT Service Desk Analyst role, you must be:
- Previous experience within an IT Support role ideally within a service desk environment
- Experience supporting Office 365 and Windows environment
- Active Directory
- Windows Server 2012-2019
- Self-motivated with a positive attitude
- Good communication skills and strong customer service
If you match the above please apply now with an up to date version of your CV.