Company

Imt Resourcing SolutionsSee more

addressAddressGloucestershire, England
type Form of workTemporary, full-time
salary Salary£15.00 - £16.00 per hour
CategoryCustomer Service

Job description

Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
What will you be doing?
  • Providing 1st Line Service Desk Support
  • Answering the Service Desk phone and mailbox
  • Creating/Updating ticket logs
  • Providing support on Microsoft Windows 10/11 operating system
  • Supporting users over phone, email and in person
What experience do you need?
To be considered for the IT Service Desk Analyst role, you must be:
  • Previous experience within an IT Support role ideally within a service desk environment
  • Experience supporting Office 365 and Windows environment
  • Active Directory
  • Windows Server 2012-2019
  • Self-motivated with a positive attitude
  • Good communication skills and strong customer service
This role is based in In Cheltenham on site 5 days per week.
If you match the above please apply now with an up to date version of your CV.
Refer code: 2900714. Imt Resourcing Solutions - The previous day - 2024-03-02 09:27

Imt Resourcing Solutions

Gloucestershire, England
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