Service Support Coordinator
£13.40- £14.40 an hour + bonus
Crawley
Ongoing temp, potential temp to perm
Full time onsite role in newly refurbished offices
Are you someone who thrives in a fast-paced, customer-focused environment? Do you enjoy working collaboratively with a friendly and supportive team? If so, we have the perfect opportunity for you!
Our client, a highly stable and reputable company known for their exceptional employee care, is seeking a motivated individual to join their Service team on an ongoing rolling temporary contract.
About your new role:
- Schedule engineers for planned maintenance visits nationwide
- Manage engineer diaries
- Liaise regularly with internal and external customers
- Prepare and dispatch quotations to clients
- Maintain accurate customer contact history in internal systems
- Ensure strict adherence to SLAs and prioritize customer satisfaction
This role demands quick thinking organisational skills to tackle daily challenges effectively. As a key player the service team, you'll be instrumental in delivering top-notch support to colleagues across the UK.
What's in it for You?
- Utilise your administration, planning, and organisational abilities
- Build a rewarding career with a stable, growing company
- Access excellent training and development opportunities
- Benefit from annual salary reviews, competitive perks, and bonuses after a 6-month period.
Work Hours:
100% office-based role at our modern offices in Crawley, with onsite parking
Initial hours: Monday to Friday, 9am-5.15pm
Transition to a shift pattern between 8am to 8pm post-training
Occasional weekend and weekday evening work required on a rota basis working from home, compensated with an 'on-call' allowance
Please apply with your CV now!
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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