Shop Manager

Job Title- Shop ManagerBasingstoke/ChinehamSalary- £25,250

We are looking for two Shop Managers for a local cherished Charity. The shop Manager is responsible for the efficient running of the charity shop. This will include management of staff and volunteers, ensuring maximum financial return for the charity.

Main duties and responsibilities

• Meet set sales targets and optimise profits by controlling costs effectively.
• Maintain a consistent standard of customer service and supporter care excellence.
• Oversee daily banking of shop earnings and accurately generate financial reports and documentation.
• Analyse shop financial data and take necessary actions accordingly.
• Source quality donated goods to meet processing targets while adhering to pricing guidelines.
• Ensure the shop is open to the public from 9:00 am to 5:00 pm Monday to Saturday.
• Recruit and manage necessary staff, leveraging volunteer assistance effectively.
• Establish efficient processing systems in the stockroom to support sales floor needs.
• Provide guidance to Assistant Shop Manager and volunteers, offering training and development recommendations.
• Create weekly work schedules to ensure full staffing during opening hours, including arranging cover for absences.
• Develop and showcase a stock of quality items for sale, utilising collection schemes and donations.
• Continuously improve stock display techniques to attract more customers.
• Dress window displays with charity promotional material.
• Price items for display and identify valuable goods, antiques, and designer clothing.
• Manage disposal of unwanted items and waste, maintaining effective paperwork filing systems.
• Oversee all security aspects of the shop, serving as the first key holder and ensuring proper cash and property handling procedures.
• Ensure compliance with health and safety legislation, educating staff about their responsibilities.
• Manage daily fire risk responsibilities, including fire evacuation plans, fire safety logbook maintenance, fire protection, and relevant training.

SKILLS AND EXPERIENCE

Essential

• Commercial awareness.
• Understanding of high street retail fashion.
• Team management experience.

Desirable

• Experience meeting sales and profit targets.
• Proficiency in computer use for social and business purposes.

Skills

• Strong interpersonal skills.
• Flexible and adaptable to change.
• Initiative-driven.
• Ability to work well under pressure.
• Effective time management and prioritisation.
• Organisational and planning skills.
• Proficient in written and numeric tasks.

This is fantastic opportunity for someone to showcase their retail management experience in a rewarding and varied role supporting a local charity. The hours will be 35 hours a week and will include some Saturdays. There is parking at both location, Basingstoke and Chineham. Please send us your CV in the first instance.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.