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SalaryAbout the role
Hours: 37.5 hours per week, worked 5 out of 7 days to include weekends and bank holidays.
Our Retail outlets provide 29% of much needed income to the hospice. This is vital to be able to provide the much-needed care to the people of Derbyshire. The hospice has 19 retail shops,1 furniture warehouse a Donation centre, Clearance shop and 2 Coffee shops! We also have an online eBay/Amazon platform and an online furniture store, It’s a big operation! We are looking for a Shop Manager to join our Dronfield Shop Team.
The Dronfield Shop Manager will be responsible for all aspects of managing the shop situated at The Forge Dronfield. The role will involve managing staff, stock management, preparing products as well as the training of staff and volunteers.
This job role is hard work, enormous fun, hugely satisfying and very fascinating. This is a job that doesn’t have that Monday morning feeling and you will go home feeling happy that you did a great job for an amazing charity! those who work for Ashgate Hospice are very proud to do so. If you think that you would like to be a part of our charity, then please apply.
The main responsibilities include:
- Leading and managing a team.
- Ensure the highest standards of customer care are always adhered to
- Create a positive customer experience
- Promote Ashgate Hospice in the local community
- Raise money through your Coffee shop to support the hospice
To get full details on what the role includes please read the attached Job Description, call the recruiting manager for an informal chat and come and visit us.
About you:
You will be an integral member of the Dronfield Shop Team at The Forge in Dronfield, leading and managing a team. You will be responsible for ensuring the shop is safe, clean and well presented, making sure our customers have a great experience.
You will have great leadership skills and previous experience within a busy, customer focussed role but most importantly a determination to create a customer experience that connects our loyal customers to our brand and charity.
Skills and experience required:
- Leadership skills
- Motivation and influencing skills
- Effective communication and presentation skills
- Knowledge of cash handling/Banking protocol
- Knowledge and understanding of Health and Safety policy.
- Knowledge of the charity sector would be an advantage.
About Ashgate:
Ashgate Hospice is a registered charity that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire. Our values are at the heart of everything we do at Ashgate. They are grounded in our commitment to being the best we can be for our patients and the people who are important to them, and for each other. We are compassionate. We are a team. We are respectful, open and inclusive.
At Ashgate, you are part of a genuine and warm team that shares a desire to deliver great experiences to our customers. We celebrate Inclusion and equality; we advocate collaboration and transparency and believe our teams should bring their true selves to work.
We’re committed to providing a happy, safe and supportive environment for all our people which is why nearly 4 out of 5 of our staff would recommend us as a place to work. We recognise the need to support our employees’ well-being including their work-life balance which is why we are open to and encourage flexible working arrangements, including job-sharing.
As a valued member of the team, you will have a wide range of training and development available to support your own personal, professional development, opening doors to new career pathways. For our current staff, these pathways have included becoming a Shop Manager and Cluster Support Co-ordinator.
Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.
Find out why our people think Ashgate Hospice is a special place to work.
Some of our current benefits include:
- A highly compassionate and supportive working environment
- A wide range of initiatives to support your wellbeing, and the time out to practice self-care
- Generous holiday entitlement with the option to buy or sell annual leave
- A progressive approach to flexible working to help meet your and our needs
- Cycle to Work Scheme and Tech benefit Salary Sacrifice Scheme
- Westfield Health Cash Plan includes free annual eye tests, dental checks and money back for a range of treatments and therapies
- Access to a free, confidential Employee Assistance Program
- Free access to Westfield Rewards, offering discounts from hundreds of retailers
- Pension scheme with 7% employer contribution
- Life assurance scheme
- Total commitment to your learning and development
What next:
If you would like to find out more about the role, please contact Anna Bartram via email
Please note we only accept applications via the ‘Apply now’ button on our website. Please do not send your application to HR or the recruiting manager.
Proposed interview date: TBC
Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments, please contact a member of the HR team at or by calling 01246 568801
If successful, you will be required to have a DBS check carried as part of the conditional pre-employment checks. For more information, please refer to the candidate assistant notes.
As a healthcare provider, it is very important to us that our staff have the annual flu jab and are fully vaccinated against COVID 19. It is our expectation that all of our staff will have the vaccinations unless there are strong compelling reasons why not. We believe having the vaccination not only protects you but also helps us to keep our patients, staff and visitors safe.
Support available for candidates who identify themselves as disabled
You may wish to complete and share with us your health adjustment passport so that we are aware what support and/or reasonable adjustments you may require. Even if you choose not to share this with us, we encourage applicants to consider completing their passport for their own benefit. For more information in relation to this please visit. Health Adjustment Passport - GOV.UK (www.gov.uk)
You may also be able to get support from Access to Work which is an initiative run by the Department for Work and Pensions (DWP) to help you get or stay in work if you have a physical or mental health condition or disability. This may include support with the selection process. For more information in relation to Access to Work please visit. Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Ashgate Hospicecare is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire.
Our vision is that everyone in North Derbyshire with a life-limiting illness, and the people important to them, can make the most of every moment together and that they can die with dignity and comfort.
