Social Care Administrator Receptionist

Social Care Administrator Receptionist

Job Type: Part Time, Permanent

Location: Lewes, North Chailey

Salary: £20,000 - £21,000 per annum. (FTE - £23,088 - £23,926)

Our client is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert staff create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.

The Role

An exciting opportunity has arisen in their Leisure and Skills Centre for a Social Care Administrator/Receptionist. This is an exciting role for the charity and offers the opportunity to provide a range of efficient and effective administrative services for Futures Life Skills Centre, part of Social Care.

Key Responsibilities

• Taking bookings (phone, email and in person) for the Leisure and Skills Centre, ensuring accurate bookkeeping and time/space management at all times
• To answer all enquires relating to the service promptly, ensuring the highest standards of customer service at all times.
• Providing support to internal and external users of our online booking portal
• Daily reconciliation ensuring all monies are recorded accurately.
• Providing admin support to the café i.e. ordering of goods/stock, etc
• Working closely with managers and department coordinators to keep them informed of daily changes and to assist with administrative tasks.
• Monitoring the Leisure and Skills Centre e-mail account regularly
• For Leisure and Skills Centre on new referrals from initial enquiry to placement, including informal visits and tours of the foundation.
• Gather and maintain confidential information regarding children and young adults at all times.
• Maintain effective filing and office systems.
• Order and maintain stationery and equipment.
• Assisting with administration duties within the marketing department, such as, Organising and occasional attendance at events, such as open days, maintain a marketing database to ensure accuracy of data, helping with marketing content materials when needed.

Skills &Qualifications

• General office experience within a receptionist/administration role
• Experience of using Microsoft Office 365
• Experience of using booking/external IT systems
• Excellent customer services
• Customer service or business administration qualification (or equivalent), or willing to work towards
• Ability to keep clear and accurate written records.
• Good organisational skills used in planning own work.
• Previous experience within an education/ childcare/ care setting desirable.

Benefits

• Discount facilities.
• Enhanced Pension Scheme
• Healthcare Cash plan.
• Cycle to Work scheme.
• Employee Assistance Programme
• Wellbeing Centre
• Death in Service benefit
• Free tea/coffee/kitchen facilities
• Onsite Café
• Free parking.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable charity, please click apply to be redirected to their website where you can complete your application.

Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.