AddressAdditional Information £15.08 / hour
Job Number 24000528
Job Category Sales & Marketing
Location St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel
Position Summary
As an Event Executive (Social Events) at St Pancras you are the local, on property sales/catering contact for customers, the Event Executive is responsible for proactively soliciting, marketing, booking and event managing the hotel’s wedding, special events and banquet opportunities. Actively upsells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Manages each event from start to finish – acting as the key liaison with the hotel operations team and the client.
You’ll need to know your stuff:
Effectively manages and develops relationships with key internal and external stakeholders, clients, agencies, and entertainment individuals.
Effectively use sales resources and administrative/support staff.
Creates contracts as required.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a continuing relationship and loyalty to Marriott.
To understand the product we offer, including room types/layouts, capacities, and event/restaurant menus.
You’ll be expected to deliver on the following:
Manage weddings and Social Events from enquiry to completion.
Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.
Uses Opera catering system to manage sales & account relationships, as well as appropriate catering/group/banqueting bookings. Ensure that information is correct, up to date and that databases are current.
To ensure forecasted revenue is up to date at all times.
To ensure that all diary entries are up to date with booking status, date booking taken, client details and telephone contact details and activities up to date.
To maintain an efficient and organised filing policy on all enquiries, options and confirmed bookings.
To work on your own initiative, under pressure and to tight deadlines
Follows all hotel and company policies and procedures.
To maximise revenue for each event, upselling the product at every opportunity
Uses negotiating skills, strong judgement and creative selling abilities to close on business and negotiate contracts.
To conduct show rounds and filming recces, including walk-in appointments, demonstrating a full knowledge of the hotel products and services, and tailoring the benefits to meet the client’s needs.
To carry out shop calls on a monthly basis to competitor properties.
To be involved in wedding fairs and other promotional events to draft new business.
To promote a professional image at all times by being immaculately dressed and presented.
At all times present and maintain high standards of communication, both written and verbal, to the client.
Perks you deserve:
Free Access to the Gym and spa.
Free meals at work
Free uniform & dry-cleaning service.
Free enrolment of BenefitHub - Access to unlimited deals of retailers and more.
Discount of 50% in any of the St Pancras outlets.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Travel Loan.
20 days holiday increasing with service.
Annual Performance Review pay.
Cycle to work scheme.
Pension & Life Assurance.
Employee Assistant Program.
Comprehensive Training and Development program.
Awards and recognition celebrations and many more….
Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
