Social Media Coordinator

This is a remote/working from home position. We are accepting candidates based anywhere in the UK.

Salary: £25,000-30,000 DOE

The Company and Role

This is a fantastic opportunity to be part of an exponentially growing organisation, who are looking for continuous improvement focussed, ambitious and positive members of their team that want to grow and shape their career with the company. RTT is a multi-award winning global training and development company that touches millions of people each year and inspires them to live their highest and best life.

Summary

We are seeking a highly motivated and creative Social Media Coordinator to join our team. The ideal candidate will be passionate about Social Media, possess excellent communication skills, and have a keen eye for content creation. The Social Media Coordinator will be responsible for managing and growing a presence across various social accounts, across various platforms including; Meta, YouTube, Instagram, TikTok, and other emerging channels.

Key Responsibilities

• Set up Social Media accounts: Initiate and manage the creation of official accounts on Meta, YouTube, and Instagram. Stay updated with trends and be prepared to expand into TikTok and other emerging platforms.
• Develop regular content schedule: Collaborate with the marketing team to create a content calendar aligned with objectives and audience preferences. Ensure consistency in posting schedules across all platforms.
• Create and distribute content: Generate engaging and relevant content tailored to each account, the platform's audience and specifications. Utilize multimedia formats such as videos, images, and text to maximize audience engagement.
• Report and measure analytics: Monitor Social Media metrics and provide regular reports on key performance indicators (KPIs) such as reach, engagement, and conversion rates. Use insights to optimize content strategy and drive results.
• Develop a system for comment management: Establish protocols for monitoring and responding to comments and messages across all Social Media channels. Foster positive interactions and address customer inquiries or concerns promptly.
• Work with social selling team: Collaborate with the social selling team to implement chatbots, lead capture tools, and other automation strategies to streamline lead generation and conversion processes.

Requirements

• Proven experience in Social Media management, preferably in a similar industry.
• Strong understanding of Social Media platforms, trends, and best practices.
• Excellent written and verbal communication skills.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Creative thinker with a passion for storytelling and content creation.
• Ability to work independently and collaboratively in a fast-paced environment.