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Form of work
Salary- Location: remote, UK.
- Salary: £38,000 – £40,000.00 per annum
- Hours: 35 hours per week
- Contract type: Permanent
- Application deadline: 10th April 2024, 23:59pm
- Interview Dates: 18th/19th April 2024
Please apply by using the ‘apply’ button and also email a supporting statement to [email protected] detailing how you meet the criteria outlined in the advert below.
Are you passionate about the power of Social Media? Do you understand what it takes to manage a community and deliver impactful and meaningful content? Are you a creative whizz and someone who wants to take RNID to the next level? Then we want to hear from you.
About RNID
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
Join our team
At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
Does that sound like a good fit? If so, we can’t wait to hear from you…
The Social Media Manager in the Marketing and Communications team will focus and lead on:
- Being the go-to person for all paid and organic Social Media communications and help develop a forward-thinking Social Media strategy for the organisation.
- Implementing and managing a Social Media activity schedule for the charity with the discretion to decide what activity is added to the schedule, whilst creating highly engaging content.
- Championing Social Media best practices day to day to deliver the most effective, integrated campaigns across the UK from a paid and organic perspective.
You will be responsible for…
- Co- ordinating our content calendar, creating and curating inspiring and shareable content that resonates with our target audiences whilst reporting on performance against our KPIs, making recommendations that help us learn and improve.
- Being first point of call for all paid Social Media campaigns, working closely with our external agency as well as managing smaller campaigns in-house.
- Advising and assisting teams, continually applying learnings from analysis to ensure that all social content is designed to be shareable, to help increase reach, engagement, income.
- Being responsible for Social Media community management, ensuring timely, engaging and brand-appropriate responses to queries and comments.
- Championing Social Media for all RNID staff and act as the channel coordinator for our corporate channels and create engaging and shareable content.
- Being responsible for social listening, flagging trends and reputational issues, so that we can be quick to respond appropriately.
- Tracking the success of Social Media as a channel and feeding back to project groups about what works and what does not.
- Line manage a Social Media Executive and supporting them in their growth as a Social Media guru.
What you will be doing
You will:
- Be the Social Media expert at RNID.
- Create exciting and meaningful content
- See through imaginative paid and organic Social Media campaigns.
- Track success and feedback via reports
- Championing Social Media for all RNID staff
You
You will have worked in a Social Media team at management level before and have a thorough understanding of how each channel operates and how content is best delivered. You’ll keep up to date with Social Media trends and report to the wider team when necessary. You will come with an air of excitement to engage our audiences through Social Media to help us reach and support as many people as possible.
Qualifications
Your background should be within Social Media.
What we can offer you
Your benefits include:
- 28 days annual leave plus all bank holidays
- Plus 2 wellbeing days for extra flexibility
- Sickness benefit entitlement from day 1
- Fully remote working with no core hours
- £26 remote working allowance every month
- In person whole staff conferences throughout the year
- Pension scheme with 4% employer contribution
- Employee assistance programme that provides counselling sessions
- Additional benefits for maternity, paternity and adoption
- Hospital Saturday Fund health benefit
- Access to an event ticketing platform
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.
RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
