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For details of our pay on appointment policy, please see below under the heading ‘Salary’.
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About the job
Benefits
Things you need to know
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Location
About the job
Job summary
Job description
- Produce expert-standard social content, optimised for different channels, such as statics, videos, animations, Instagram stories, Reels and quizzes.
- Weave digital storytelling into innovative content for owned channels as well as for external partner channels, writing storyboards for video and animation content.
- Taking part in an incident rota as required, which may involve working outside office hours and on weekends.
- Create incident monitoring reports using digital tools such as Brandwatch.
- Write evaluation reports which include actionable insights for future content.
Person specification
- Current experience of leading Social Media channel management, including professional tools as well as using systems to provide issue monitoring, reporting, rebuttal advice and evaluation for the business.
- Proven experience of identifying and managing Social Media collaborations and partnerships
- Excellent written and oral communications skills reflecting the need to set standards for communication and provide editorial control to ensure appropriate content, messaging, tone and consistency in all communications.
- The ability to work well under pressure and manage multiple priorities and tight deadlines and carry others with them under such circumstances.
- Experience working in fast-paced environments, leading on Social Media communications.
- An excellent understanding of Social Media trends and audiences.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Working Together
Technical skills
We'll assess you against these technical skills during the selection process:
- Digital skills
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Office attendance
Successful candidates are expected to work from one of the office locations listed in this advert. Our current office attendance approach requires 60% attendance in Defra group workplaces or off site meetings with partners and customers. This balance provides thriving workplaces to connect with colleagues, as required by their role and business team needs balanced with personal flexibility and choice.
Things you need to know
Selection process details
Application Process
As part of the application process you will be asked to submit information about your skills and experience, a personal statement and Civil Service Behaviour statements.
Further details around what this will entail are listed on the application form.
Sift
For your personal statement, please provide detailed evidence of the criteria in the person specification. Should a large number of applications be received, an initial sift may be conducted using the personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Sift and interview dates, as well as the interview location, to be confirmed.
Interview
If successful at application stage, you will be invited to interview where you will be assessed on the following Civil Service Behaviours: Communicating and Influencing, Delivering at Pace and Working Together; the following Technical Skill: Digital Skills; and a Strength.
A presentation or additional exercise may also be assessed.
Location
Please be aware that this role(s) will be contractually based in a Defra group workplace/office. The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.
Candidates applying for these roles will be based at one of the Defra hubs as advertised.
For information, our core Defra hub locations are:
- York – the Kings Pool;
- Newcastle – Lancaster House;
- Bristol – Horizon House (Please note that space at this office is limited and it may not be possible for all Policy roles to be recruited to this location);
- London – 2 Marsham Street.
Internal (core Defra) employees can apply for this role and choose to remain in their current location or to be based in one of the advertised locations.
All other applicants will be based in one of the advertised locations.Our current office attendance approach requires 60% attendance in Defra group workplaces or off site meetings with partners and customers. This balance provides thriving workplaces to connect with colleagues, as required by their role and business team needs balanced with personal flexibility and choice.
Travel and subsistence will not be paid for travel to a base office location.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Merit Lists
Where more than one location is advertised, candidates will be posted in merit order by location. You will be asked to state your location preference on your application.
Salary
New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.
Visa Sponsorship Statement
Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via defrarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Criminal Record Check
If successful and transferring from another Government Department, a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Internal Fraud Database Check
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Higher Security Clearance
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.
Candidates posted to the Marsham Street, London office will require the higher level of CTC clearance. Therefore, confirmation of appointment to the advertised post will be dependent upon successful CTC clearance being confirmed as part of pre-employment checks.
Childcare Vouchers
Any move to Defra from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
Government Recruitment Services via email: defrarecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here to visit Civil Service Commission.
