Catch 22 are recruiting for a Soft Services Supervisor for our Client based in Leigh, Manchester.
The ideal candidate will be overseeing, verifying and monitoring all catering and domestic service operations and performance delivery.
Duties:
- Respond to clients requests in a timely and efficient manner, adopt, demonstrate and promote a processional cooperative and 'can do' approach at all times.
- Out of hours support, escalating issues where necessary and be flexible to work outside your normal working hours.
- Regular liaison and contact with your line manager where necessary.
- To have full comprehensive knowledge of Food Hygiene standards: ensuring full compliance HACCP and catering control systems.
- Have full comprehensive knowledge of Domestic and Laundry standards: ensuring full compliance to NHS national standards of cleanliness through regular checks and monthly auditing and ensuring full compliance with Infection Control.
- Staff Supervision.
- Must have excellent IT knowledge.
- Oversee the rosters with the Team Leaders ensuring full staffing cover at all times (including staff absences and timesheets).
- Stock Management.
- Performance Management/monitoring.
- Health & Safety (incl. Risk Assessments and COSHH)
Person Specification:
- Food Hygiene Level 3 (essential).
- Previous experience in a similar role.
- Use of floor cleaning and all catering machines/equipment.
- Must be conversant with Health & Safety requirements and would have to attend relevant training courses.
- Excellent customer service skills.
- Food Hygiene/HACCP/ NHS National Standards of Cleanliness Knowledge.
- Able to train all staff.
- IOSH Managing Safely.
- Able to work to tight timescales.
- To be able to work alone or as part of a team.
This is a full time position (working hours TBC).
Salary: £25k to £28k per annum (dependent on experience).
If this role sounds of interest, please apply or send your CV to Paige Smith: