Address
Form of work
SalarySoftware Support
Onsite in Southampton
Up to 32,000 + Benefits
I am representing a Software Development organisation who specialise in ERP Software deployments. They have an opportunity for a Software Support to join an expanding team whereby you will support the wide client base with their ERP solutions.
Responsibilities for the Software Support:
- Front Line Support, resolving ERP support cases over email, remote access and mobile
- Responding to customers in a timely and professional manner
- Supporting customer implementations and "go-lives"
- Investigative support, escalating problems when necessary
Skills & Experience
- Technical knowledge of an ERP software package will be very beneficial
- Database and SQL skills are advantageous
- Previous experience within Software Support environments
This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.
