Main Purpose:
As part of the Spares Team the role provides administrative support. The role also has a secondary but equally important reponsibility, providing support to the Infratusture Manager in managing our fleet.
Key Responsibilities:
- Raise service, spares, and equipment invoices.
Liaise with Regional Office Administrators & Regional Service Managers.
Liaise with customers on enquiries (including telephone support). Liaise with Accounts Department.
Main Tasks:
Raise and check spares invoices liaising with spares co-ordinators.
Budget log all spares’ invoices raised.
Working on the Field Service Management system (FSM), liaise with Regional Office Administrators on the raising and checking of Service invoices.
Raise and check Service Subcontractor invoices.
Liaise with the Accounts Department in updating the FSM system customer details to match the Sage system.
Interact with relevant customer portals for invoice uploading
Maintain/produce records and spreadsheets when needed.
Liaise with the CSS Manager and the Accountanat on monthly financial reports for service and spares.
Fleet
- Day to day management of the fleet
Liaise with all staff who have a company vehicle on various fleetrelated matters
Organise hire vehicles when required
Maintain and keep up to date the Fleet data
Maintain the bookings calendar for the company Pool vehicles
Order and cancel fuel cards when required using the provider’s portal
Produce monthly fuel usage report and distribute to the Regional Service Managers
Ensure servicing and MOTs are undertaken in a timely manner
Contracted vehicles – source quotes and vehicle demonstrations, placing orders
Set up/maintain accounts for toll bridge/congestion auto payments etc.
Ensure that all tasks are carried out in accordance with Company Rules & Instructions.
Skills
- Organisation skills
- Communications skills (verbal & written)
- Time Management
- IT literacy
- Attention to detail
- Problem Solving
- Customer Service