Specialist Support Officer

Specialist Support Officer
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
Join our Mental Health team as a Specialist Support Officer.
The role
We have a fantastic opportunity for someone to join us in the position of Special Support Officer.
Location: Lewisham
Salary: £28,313.00
Hours: 37.5 hours per week, Rolling Rota, Early & Late Shifts (weekends included)
Your responsibilities will include:

• Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)
• Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach.
• Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc.
• Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.) 
• Carrying out assessment to identify and prioritize needs. 
• Using SMART goal planning to provide needs led holistic support.

What you will need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• Knowledge of specialist assessment tools, methods and case formulation. 
• Knowledge of evidence based specialist interventions appropriate for mental health and community settings. 
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus 
• Knowledge about recovery model, peer support and coproduction procedures.
• Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes. 
• Experience running therapeutic groups. 
• Ability to react to crisis situations in a calm effective way. 
• Basic level of IT skills and literacy
• Strong time management skills and ability to prioritise workload 
• Ability to communicate effectively in writing including the preparation of letters reports & file notes 
• Ability to contribute to effective team working 
• Understanding of safeguarding procedures for children and adults

The offer
Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

Your holidays are important to us. Take up to 28 days annual leave plus bank

Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues

Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each [not for statutory employees]Get paid to do good. We offer you two days off on full p...