AddressSenior Ambassador / Ambassador
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works at Izmir or Istanbul locations in the Core Diagnostics Division that we’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
As a Senior Ambassador, you will be reporting to Customer Experience Manager and responsible for Eastern and Southeastern Anatolia region.
What You’ll Do
- Create ongoing value that results in customer renewal, generation of additional business and establish strong brand loyalty.
- Responsible to serve customers across all aspects of their business.
- Support implementation transition for new start-ups, own post-sales support and drive overall system optimizations.
- Responsible to own and execute account strategy to expand Abbott business and assist customers to grow their business:
- Understand their future needs, identify new opportunities that offer additional value, and become a trusted advisor for improving customer satisfaction.
- Responsible to track contract compliance, realize value expansion, DHS and overall sales and margin targets.
Required Qualifications
- Minimum 1 year of experience in Diagnostic Industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts.
- Ideally a proven track record in a similar position supported by management and customer references.
- Effectively work in a regulated industry in healthcare, medical devices, or pharmaceuticals
- Demonstrates the ability to manage several complex projects simultaneously and create innovative marketing and sales strategies.
- Experience connecting and aligning with both internal and external stakeholders, including sales leadership, as well as new and existing customers.
Preferred Qualifications
- Strong understanding of key stakeholders and customer dynamics.
- Strong solution selling and relationship building skills.
- Excellent communication skills.
- Fluent in English.
- Excellent analytical, strategic thinking, and problem-solving skills; strong verbal and written communication skills are required.
- Must be an effective team player in a fast-paced, highly visible environment.
- Strong planning and organization skills.
Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
