Address
Form of work
SalaryStatutory Returns Officer
Please note, we are unable to offer sponsorship for this position!
We are able to consider appointing the successful applicant for this role at either our Greenford (UB6 0HE) or Stratford Cam Road (E15 2SN) campuses.
The Statutory Returns Officer reports to the Head of Statutory returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning Statutory Returns, providing training, and auditing the maintenance of student records. In this role, the officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others.
Main Responsibilities
- Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA).
- Working with departments across GBS to communicate the data collection requirements for Statutory Returns.
- Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process.
- Where data quality issues exist; reviewing processes and liaising with the relevant teams to improve processes and prevent persistent issues from occurring in the future.
- Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records.
- Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns.
- Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc.
- Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them
- Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments.
- Use initiative and judgement to solve day-to-day problems with flexibility and timeliness.
Requirements
- Degree or equivalent professional qualification
- Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns.
- Knowledge of data quality checking processes
- A sound understanding of the relational database model and its implementation.
- Successful experience of working with users at different levels to resolve issues with processes or data systems.
- Experience of operating Excel with advance level of skill.
- Effective skills in statistical analysis and data modelling
- Proactive approach to problem solving, including a curiosity to investigate issues and find solutions.
- Ability to provide courteous and high standard of customer service.
- High level of personal integrity and confidentiality and a strong attention to detail.
- Ability to work effectively as a team member.
- Ability to work flexibly to meet changing needs.
- Commitment to own learning and development.
- Commitment to equality of opportunity.
- Good record of attendance and punctuality.
Other Information
Standard benefits of employment at GBS include:
• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme with NEST
• Tuition reimbursement for career development courses
• Cycle to Work scheme.
• Access to GBS “Life” - discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus
• Specsavers eye care vouchers
• Access to a TOTUM discount card and eligibility for a Costco membership
The successful candidate will also be expected to demonstrate their commitment:
- To GBS values and regulations, including equal opportunities policy.
- The GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
- To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
We improve lives through education, committing to inclusiveness and realising the power of diversity each day. We are proud of the many backgrounds, experiences, beliefs and cultures here at GBS — people are the heart of everything we do and our aspirations for the society we want to see in the future.
#LI-Onsite
#indeedmay
