Stock Controller
- Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
- Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
- Monitor and recommend training requirements, manufacturer and BT accreditations.
- Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
- Pro-active in maintaining good levels of morale through effective communication.
- A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
- Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
- Assist the Maintenance Operations Manager with Maintenance Ops CI.
- Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
- Responding to requests and enquiries from other departments in a timely manner.
- Utilising system reports and contractual information to plan and maintain spares availability for the company’s storage locations.
- To maintain minimum / maximum stock levels within budgetary target.
- Liaise directly with external suppliers included within the approved BT supplier database.
- Monitoring the shipment to and from repair centres of Customer Property and BT assets.
- Arrange van collections and liaise with all BT approved couriers
- Ability to support their Team Leader and Line Manager through transformational changes.
- Ability to process complex ideas and think logically; perceives and understands others.
- Commercially aware.
- Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
- Acts with integrity and takes responsibility for own actions and responses.
- Customer facing; strong interpersonal skills, assertive, financial awareness.
- Competent on BT systems reporting tools and using data to drive efficiencies.
- Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
- Ability to perform on Microsoft Office App’s
- Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager
- Collaborative Partner
- Solution Focused Achiever
- Customer Champion
- Strong problem-solving skills with a logical mind - MANDATORY
- Excellent oral and written communication and presentation skills - MANDATORY
- Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
- Excellent attention to detail - MANDATORY
- Positive, ambitious, proactive and enthusiastic to change - MANDATORY
- Ability to multi-task in a fast-paced environment – MANDATORY
- Fork Lift Truck Experience - Preferable