Student Recruitment Channel Manager (International)

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Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

In 2023 we rocketed into the top 40 universities in the UK in the highly regarded Guardian University Guide, were ranked the UK’s 2nd top performing modern university in the inaugural Daily Mail guide, and entered the top highly coveted 50 UK universities in the 2024 Times and Sunday Times Good University Guide for the first time. We are the top performing modern University in Scotland in all three guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked second in Scotland for sustainability in the most recent People and Planet league table.

With a wide range of professionally accredited courses and links with over 300 industry partners, we have the highest proportion of undergraduate level graduates in highly skilled occupations (83%) compared to other Scottish modern universities - with 91% of our students in employment or further study within fifteen months of graduating (HESA 2023). We are Scotland’s leading provider of Graduate Apprenticeships and we have transnational partnerships around the world, supporting more than 22,000 students from nearly 120 countries.  We are committed to widening participation, helping more people from diverse backgrounds into university.

Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

The team

We are seeking a highly motivated and experienced Student Recruitment Channel Manager to join our dynamic international Student Recruitment team. This role is an excellent opportunity for an individual who is passionate about international Student Recruitment and has a strong desire to make a positive impact.

Based within the Directorate of Future Students, Marketing and Communications, the team is responsible for the delivery of the University’s international Student Recruitment plans, including activities to attract qualified international students to study at our university, the management of our global network of education agents, sponsors and partners, and market insights.   

The Role

The key responsibilities of the Student Recruitment Channel Manager (International) is to oversee the agent channel management processes and KPIs to achieve the University’s objectives of providing a schedule of communications, training, support and governance for our network of education agents and sponsors.  This includes evaluation of the effectiveness of international Student Recruitment Channels, ensuring at all times alignment to Glasgow Caledonian’s commitment to the UK Agent Quality Framework.

Skills and Experience

The successful candidate will be educated to degree level or have equivalent experience working within Higher Education.

An informed understanding of the Higher Education recruitment cycle preferably on an international basis is crucial for this role, as is the ability to communicate effectively with colleagues, stakeholders, and agents, demonstrating collaboration and negotiation skills. 

The successful candidate will have demonstrable experience in pipeline management, preferably related to the student journey, and an in depth understanding of international recruitment markets and demands.  Exceptional client relationship management and customer services skills are required, along with experience of operating internationally with a strong cultural awareness.

Essential skills and experience for this role also include a good understanding of marketing and recruitment techniques, particularly in relation to the recruitment of international students via education agents. The successful candidate will have a focus and good understanding of management reporting and data analysis relevant to this position.

Informal enquiries may be addressed to Alyssa Phillips at Alyssa.Phillips@gcu.ac.uk

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success​.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.

The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant. 

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

We are unable to accept direct CVs and Cover letters. All candidates must apply through the  MyJobScotland website.