Student Services Administrator

MAIN DUTIES AND RESPONSIBILITIES OF THE TEAM:• To manage the process of online applications for 16-18 year old students, references,interviews, enrolment and any auditions required.• To manage applications, references, interviews and enrolment for the small number of 18+students.• To manage and assess the applications by students for financial support.• To manage student University applications (UCAS) and staff references for them.• To organise and provide support for cross College functions such as: parents evenings,open evenings, careers and HE evenings, new parent events and taster days arrangements.• To provide administrative support for the Assistant Principal (Student Progress andWellbeing) and the Student Progress Advisers.• To manage communications that relate to student attendance.• To maintain the College Reception which includes visitors, telephone calls, email enquiriesand post.KEY RESPONSIBILITIES OF ROLE:UCAS• To support progression on to university by providing administrative support for systemsincluding UCAS Apply in a timely and efficient way.• To collect and collate reference statements for all students leaving the College and toaccess them as necessary for university or employment requests.Admissions• To process and record applications for College and provide information to applicants asnecessary.• To work with the MIS team to ensure that student records are maintained appropriatelyand that correspondence relating to students is processed appropriately including theallocation of enrolment sessions and letters to students.Page 2 of 3Events• To support the administration of cross-college events relating to student admissions, forexample, Interview Sessions and Enrolment.• To support the administration of cross-college events relating to marketing the College, forexample, Open Evenings, Taster Days, and other events.Student Finance• To process applications from students applying for financial support.• Meeting with individual students, collecting evidence required for the application, andchecking the student meets the qualifying criteriaGeneral• To assist in the production and collation of materials and reports as requested from CollegeDepartments and external requests for confirmation of results or other information fromstudents, schools, employers or universities.• To support the administrative tasks of the Student Services and Reception team as set outin the team responsibilities section above.• To act as a member of the Student Services Team and provide additional administrativesupport to others as directed by the Office Manager including the Student ProgressAdvisers and Assistant Principal (Student Progress and Wellbeing).• To deal with any routine enquiries in person by students or the general public by letter,telephone or e-mail.• To provide administration for College activities relating to the Duke of Edinburgh Award.• To refer students to the relevant staff within the College to ensure that students are ableto access all services, for example, Welfare, Counselling, Student Committee andTransport.• To be willing to invigilate exams if required (full training would be given)• To provide cover for staff absence in the Student Services and Reception Team.• To undertake any other duties and projects as may be required to ensure the effectivedelivery of services to students.