Supervisor

Job Advert

Introduction- 200 Degrees are independent speciality coffee roasters, purveyors of distinctive coffee shops, and unashamedly proud to be coffee geeks.

We are now recruiting for the position of Front of House Supervisor for our coffee shop in the Designer Outlet in Cannock.

• Fantastic work life balance e.g. no split shifts or unpaid overtime
• Be part of a fast growing coffee business dedicated to creating experiences to remember for our guests, partners and teams
• We strive to create a culture underpinned by a commitment to the customer and a passion for our products. Not just the coffee, but everything we do
• This Supervisor role includes: wellness scheme, discounted food and employee discount. Not to mention quite a lot of coffee

Responsibilities of the Role:

• Be organised, hard-working, reliable and flexible
• Create an environment with your team mates which balances serving the customer and having fun
• Be passionate about delivering 200 Degrees standards, always delivering above customer expectation

Requirements:

• Have at least 1 years’ supervisory experience and Barista experience within the coffee hospitality environment
• We require an inspirational leader with infectious personality and (ideally) good coffee knowledge to help in the support the day-to-day running of the store
• Have a proven ability to build and train a team to manage a high volume outlet
• Be organised, hard-working and reliable
• Must be able to lift 15kg minimum for deliveries
• Be flexible and highly motivated to work within a small but dedicated team
• Be an excellent communicator, and have experience of training other staff members
• Understanding of stock control and completing stock takes
• Understanding of wage management
• Understanding of food preparation
• Ensuring all orders and deliveries are received and checked correctly
• Ability to thrive in a fast-paced/high volume environment and adapt quickly to changes
• To assist in all operational aspects and ensure a smooth running of shifts whilst providing exceptional customer service at all times
• To assist the general manager in shift management
• To adhere to all company policies and procedures

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme