We are currently working on a Supply Chain Coordinator role for an established and growing company based in Northamptonshire. This is a permanent, fully office-based position working 9am-5.30pm Monday - Friday and offering a competitive salary.
If you are a driven and detail focussed individual who is committed to providing excellent customer service, enjoys a challenge and problem solving, then this might be the role for you!
The role:
- Accurately receive and process orders
- Investigate and deal with order fulfilment issues and delivery discrepancies
- Liaising with customers and keeping them updated on their order
- Process invoices and resolving queries
- Raise credit notes when required
- Liaise and coordinate with third-party logistic organisations
- Ensuring all administration tasks are completed efficiently and are adhered too as per customer requirements
- Accurately inputting data onto relevant company systems
- Reporting and production of month-end stock reconciliation
You:
- Outstanding communication skills with the ability to handle customer queries in a polite and professional manner
- Works well under pressure in a busy environment
- Handle multiple tasks at one time to meet tight deadlines
- A good team player who can also work independently and use their own initiative
- Experience of using MS Excel
- Highly organised with good planning skills
- Computer literate and can pick up new systems quickly
Benefits:
- Private medical and dental care
- Holiday entitlement is 20 days + bank holidays
- Pension scheme
- Cycle to work scheme
If you have the above experience and are looking for a busy, involved role and are passionate about customer service then please do not hesitate and apply today!
Please note, due to the volume of applications we receive, we are unable to acknowledge every application. Therefore, if you have not heard from us within seven days of your application, please assume your application has been unsuccessful. However, if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on file and contact you in the future.