Supply Chain Coordinator

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

The energy team’s purpose is to enable households, small businesses, and communities to have affordable energy costs and reduce carbon emissions that contribute to climate change. We provide energy advice services, renewable energy expertise and manage and administer loans and grants for energy saving and low or zero-carbon improvements to homes and businesses on behalf of governments, local authorities, and businesses.

We manage programmes across the UK with more being added as we grow in response to demand. We collaborate and support each other, sharing expertise and best practice and innovating to deliver world-class customer experience. Our work is service-focused and seeing the impact we have on the lives of people we support is what brings us to work each day.

The role 

We are seeking a highly organised and detail-oriented Supply Chain Coordinator to join an exciting new regional programme based in the Northeast of England to support householders to progress with domestic energy retrofit (by installing low carbon technologies). The programme includes a one stop shop (providing digital and telephone based advice) which will form the central point for domestic retrofit enquiries in the Newcastle, North Tyneside, and Northumberland region.

It will also be providing engagement and advice activity at local community level via consortium partners in the wider Northeast region to support householders with domestic retrofit.

The role is critical in ensuring the development and smooth and effective functioning of the Supply Chain referral process to maximise the (timely and efficient) uptake of domestic retrofit within the programme area, by working closely with local Supply Chain businesses, potential funders, internal teams, and customers. 

What you’ll do 

• Manage both the development and the delivery of Supply Chain activity for the advice programme.
• Identify and establish partnerships with organisations by sharing a commitment to the programme’s vision to provide a central point for advice and advance the uptake of domestic retrofit within the region.
• Develop and maintain knowledge of PAS2035 (publicly available specification), MCS, Trustmark and other relevant standards / accreditation schemes.
• Generate reports on Supply Chain activity based on customers interaction with the programme based on advice input and subsequent interactions/follow up with Supply Chain and provide insights for continuous improvement.

What you’ll bring 

• Experience in a Supply Chain management role or a related field within domestic retrofit.
• Knowledge of domestic energy efficiency, low and zero emissions heating, and renewable energy
• Demonstrable experience of and ability to communicate with and engage people at all levels, including external stakeholders, businesses and customers.
• Excellent customer-focused orientation and understanding of key factors affecting customer satisfaction in the delivery of services.
• Ability to analyse and interpret data to make informed decisions.
• Local area knowledge by either being based in the Newcastle, North Tyneside, or Northumberland area or being willing to travel to the area on regular basis to maintain relationship with stakeholders, in particular businesses involved in domestic retrofit (assessors, installers and manufacturers).

For more information, please see job description.

Applications close 23.59, 26 May 2024. Interviews are intended to be held week commencing 3 June 2024.

Please click 'apply online' via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with recruitment@est.org.uk or call reception on +44 (0)20 7222 0101. We will do our very best to support you. 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. Find out more here.

You can find out more about our commitment to diversity and inclusion here.