Support Officer

Job Title: Estate Services Support OfficerLocation: Harrow Council HubEmployer: Pertemps Recruitment Partnership for Harrow CouncilContract Type: Temporary ongoingHours of Work: 36 hoursRate: £15.39Overview of Estate Services Support OfficerPertemps has an exciting opportunity within Harrow Council for a self-driven and motivated Estate Services Support Officer to join an expanding team. The role of Estate Services Support Officer has a competitive pay rate of £15.39 to £18.21 per hour PAYE. Other benefits include excellent training and support for career development and 21 days holiday (excluding Bank Holidays).As an Estate Services Support Officer, your primary responsibility is to contribute to the positive transformation of housing estates. You will play a crucial role in maintaining diverse and cohesive communities within these estates. This involves supporting community activities, ensuring excellent living conditions, and managing essential services.Key Responsibilities:1. Community Support:o Promote and manage community halls across the borough, fostering engagement and cohesion.o Assist in organizing community events and activities.2. Caretaking and Ancillary Services:o Collaborate with the Operations Manager and estates services teams to maintain an outstanding living environment.o Administer procurement processes for goods and services within the community and environment team.o Implement systems to verify goods and services before processing payments, including meter readings for utilities.o Reconcile invoices and manage payment procedures.The successful candidate will possess the following:" Knowledge:o Familiarity with housing and related public sector legislation.o Basic understanding of repairs and maintenance issues related to homes and estates.o Awareness of welfare benefits.o Sensitivity to the needs of minority groups and potential barriers they may face." Experience:o Previous work in a diverse environment.o Proficiency in problem-solving techniques.o Ability to thrive in a customer-focused, high-pressure setting.About us" For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees." Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn"