Support Officer

ASA are currently working alongside a large-scale public sector client in Glasgow who is looking to recruit a Project Support Officer.

We are seeking a motivated and IT competent Support Officer to join our Digital Workplace programme. The successful candidate will assist in delivering various projects, including the rollout of the M365 product suite. This role involves data analysis, reporting, coordination of training, and providing support for digital workplace solutions.

Key Responsibilities:
· Compile, analyse, and prepare data for project use.
· Prepare updates for reporting purposes.
· Coordinate training sessions for staff.
· Assist in the preparation of communication materials.
· Administer the Digital Workplace User Group.
· Help prepare key policies and documentation.
· Test, review, and provide feedback on new technology.
· Liaise with internal and external stakeholders.
· Assist in setting up new digital workplace solutions.
· Aid in issue resolution.
· Gather data for monitoring and evaluation purposes.

Experience:
· At least one year of experience in a support role, preferably IT-related.
· Relevant Computing or IT-related qualification at HNC level or above desirable but not essential
· Experience in project/ business support and administrative type roles would be beneficial.
Skills and Competencies:
· Passion for technology and a strong desire to learn.
· Excellent problem-solving skills.
· Great communication skills, both written and verbal.
· Ability to work well both independently and as part of a team.
· Competent to proficient IT literacy.
· Good organisational skills.
· Strong customer focus.
· Ability to prioritise workload effectively.
· Attention to detail.

Benefits:
· The chance to gain experience and expand your experience working with a large scale and prestigious employer within the public sector.
· A flexible hybrid working pattern.
If this sounds like an opportunity, you would be interested in then please submit your CV and we will be in touch with further details!

ASA Recruitment is one of Scotland's largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.

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