Address
Form of work
SalarySupport Officer
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
Join our Mental Health team as a Support Worker
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.
We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
The role
We have a fantastic opportunity for someone to join us in the position of Support Worker in London. Our customers have a variety of needs including dual diagnosis, personality disorders, substance misuse, dementia and those with a forensic history. Our mental health accommodation schemes benefit from a high quality, homely living environment. Customers are placed where they feel comfortable and supported. Our schemes are purpose-built to meet customer’s needs, minimise risk and promote independence.
- Salary: £26,037 per year
- Location: Maygrove Road, Camden, NW6 2EE (please consider the location and your route before applying)
- Hours: Rolling Rota - 8am-4pm / 1pm-9pm - Sleep ins are included in the rota (additional sleep-in shift allowance will be paid)
Your responsibilities will include:
- Carrying out assessment to identify and prioritise needs.
- Using SMART goal planning to provide needs led holistic support.
- Developing and maintaining positive links with key stakeholders
- Creating an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
- Where required observing customers taking their medication & ensure appropriate records are maintained.
- Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach
- In accommodation-based services, liaising closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters.
- Supporting customers to develop the necessary skills to live independently, and to access training, education and work.
What you'll need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
The successful candidate will be able to demonstrate:
