Support Officer

Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for a full-time Support Officer based in a Residential home in Camden.

The salary for this permanent Support Officer role is £26,037

Main Duties:

• Carrying out assessment to identify and prioritise needs
• Using SMART goal planning to provide needs led holistic support
• Developing and maintaining positive links with key stakeholders
• Creating an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Where required observing customers taking their medication & ensure appropriate records are maintained.
• Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach
• In accommodation-based services, liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection, and address other tenancy-related matters
• Supporting customers to develop the necessary skills to live independently, and to access training, education and work

Must haves:

• Experience of working within a supported living service within the mental health sector
• Experience working with vulnerable adults with challenging behaviours
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
• Strong time management skills and ability to prioritise workload. Must be able to work shift rota
• The ability to communicate effectively in writing including the preparation of letters, reports and file notes
• The ability to contribute to effective team working
• The ability to provide regular monitoring information as required
• Confidence to lone work once fully trained within the role
• The ability to represent One Housing to other agencies and companies where necessary

The Offer:

• Our holidays are important to us. Take up to 20 days annual leave plus bank holidays
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7
• Stay book smart. Take up to five paid days off per year to study toward a relevant qualification
• Experience new things. We offer you a career break after 3 years’ continuous service

Contact:

This job is advertised by Maisy Price; if you are interested in this position please click above to apply now.

We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.