Support Worker

Protective Care Group was established to provide bespoke and tailor-made support for young people with severe, complex needs, particularly those exhibiting challenging behaviour.
We specialise in providing a level of support that local authorities are often unable to and are looking for kind, caring and experienced Support Workers to play an integral part in the delivery of this.

At PCG, the complex care we provide is based up on a kind and person-centred approach, tailored to each young person individually.

To ensure consistency, our shift patterns revolve around rolling 4 shifts on and 4 shifts off. These include a combination of 12-hour day and night shifts, of which the day shifts are occasionally followed by sleeping nights, for which you are awarded an enhanced shift allowance. Rotas are designed to meet the needs of our young people, so we all apply a flexible approach to ensure we can provide the very best care possible.

Things for you to consider before applying:

• Although we advertise our roles in specific areas, you could be asked to work anywhere in the North East. Due to this, you must be comfortable with travelling and working away from home.
• A full UK manual driving license is required for all our Support Workers.

We’re looking for individuals who are passionate about making a positive difference in the lives of others. The successful candidate will have:

Requirements

• A Level 3 qualification in Child and Residential care (or a suitable alternative)
• A minimum of 12 months employed experience working with vulnerable young people.
• The ability to remain calm and non judgemental whilst working with behaviours and needs such as absconding, self harm, sexualised behaviour, attachment disorder, trauma and criminalisation.
• Sound knowledge of safeguarding policies.
• Understanding of CQC and OFSTED regulations and their importance.
• A full UK manual driving license and are happy and comfortable travelling for work.
• A genuine passion for delivering the highest standard of care to vulnerable individuals.
• Full right to work in the UK.

Benefits

• Up to £7,300 annual shift allowance (paid monthly, pro rata) – this rises considerably with the addition of sleeping night shifts
• Company pension scheme to which you can increase contributions and transfer other pensions
• Personalised onboarding support; we’ll stick with you all the way as you join us
• 2 weeks’ induction and training followed by clear on-the-job inductions
• On-line training and annual refresher training
• Paid level 3 and level 5 diplomas to help you advance your career
• Paid holiday allowance
• Long service enhanced holiday allowance
• We’ll honour unpaid leave for you if you run out of holiday allowance
• Paid compassionate leave
• Active and generous refer a friend bonus scheme
• Have your birthday off
• Company sick pay
• Paid Maternity and Paternity leave
• Employee Assistance Programme – for work and personal support
• Internal confidential Welfare & Wellbeing support
• Voucher reward scheme for improvement suggestions that we action