Support Worker

The role:

You will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.

What you’ll be doing:

• Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan
• Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion
• Summon professional assistance in the case of an emergency
• Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes
• Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes
• Maintain and develop professional relationships with people who receive a service from us and stakeholders
• Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
• Signpost and access specialist services, as required to meet identified outcomes
• Provide assistance with security of the resident’s home, and provide support with maintaining a safe living environment
• Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety.

What you'll have:

• No experience necessary – full training and guidance will be given
• A good level of written and verbal communication skills
• You demonstrate empathy, compassion and patience
• Able to adapt to working environments
• A willingness and ability to train towards an NVQ 2 in Care
• You hold at least 5 GCSE passes at grade “C” or above (or equivalent, Grade 9-5) including Maths and English
• You will need to be willing and able to train towards an NVQ 3, or equivalent relevant workbased qualification
• You will need to be willing to obtain underpinning knowledge required to perform the duties of the role

The location:

You will be working at a number of different schemes based around the Island in Newport, Sandown, Shanklin, Ryde.

Benefits in working with us:

• A competitive hourly rate
• Generous holiday entitlement
• Job security and career progression opportunities
• An enhanced DBS check, paid for by us
• A great pension scheme
• Full training provided at no additional cost, as well as discounted Ferry and Fastcat travel
• Employee referral scheme – get rewarded for referring your friends!
• Eligible for Blue Light discounts!

You will be provided with a copy of the job description should you be shortlisted and invited to interview. If you would like to receive a copy prior to applying, please contact the Recruitment team who will be happy to help.

You must ensure you discuss your interest in applying for this role with your current Line Manager before submitting an application. If you apply and it’s later discovered that this hasn’t happened, we do have the right to withdraw your application from the process. Please read the Recruitment Procedure in the SHG Library on IAN.