Address
Form of workStory Behind the Need:
• Combining the competencies of DevOps, Systems Administration, and Cloud Engineering, the role of Cloud Operations Engineer provides the opportunity to combine your technical ability, strategic thinking and detail-oriented execution in a fast-paced, dynamic environment.
• You will join a team with the purpose of constantly improving the reliability of our systems through continuous improvements to running infrastructure.
• You will work with application teams to deliver continuous improvements to applications and support the transformation of our approach to both operations and development.
• You will work with the Cloud Engineering team to design and implement tools and processes that monitor and respond to the state of our systems.
Candidate Value Proposition:
• The successful candidate will have the opportunity to work within client. We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders, who have hailed from top technology and engage with the latest emerging technologies.
Typical Day in Role:
• Manage reliability of critical infrastructure platforms on our Public Cloud Platforms (Google and Azure)
• Improve and maintain site availability, scalability, service and system performance
• Investigate system errors and problems, bottleneck analysis of the system at scale, etc.
• Provide solutions for performance management, disaster recovery, monitoring and access management
• Participate in solution design sessions
• Participate in planning and retrospective sessions, attending stand-ups, etc.
• Build and operate highly available and scalable software and infrastructure.
• Supporting application teams on the use of the platform including providing guidance on design patterns, best practices, and security considerations.
• Our teams are flexible and fast – you will be asked to provide peer review and quality control on a daily basis.
• Be part of on call rotation (occurs every 7 weeks; on call for 1 week).
Candidate Requirements/Must-Have skills:
• 8+ years of System Administration experience and/or Enterprise Operations skills
• 3-5+ years of experience OS Experience (RHEL 7.X and Windows 2K12 and above)
• 2+ years of experience developing in any of the following languages (Java, Javascript, Python, Ruby, Go, C#)
• 2+ years of experience supporting GCP and/or Azure; and Experience with Kubernetes (GKE & AKS)
• You have strong knowledge of Agile & Lean methodologies for requirements / design methodology
Nice-To-Have Skills:
• Knowledge of software design patterns, infrastructure architecture, DevOps, or security considerations.
• Experience designing and implementing tasks in Continuous Integration systems (Jenkins, Travis, CircleCI, etc.).
• Understanding of software release process (environments, binary repositories, CI/CD).
• Experience with Tanzu (PCF), Pipelines, and other cloud development platforms
• Experience supporting containers, container orchestration platforms.
• Knowledge of network engineering – DNS, TCP/IP, Load balancing, DMZ, routing protocols, etc.
• Knowledge of Cloud security – Cryptographic key management, certificate infrastructures/PKI, secure coding practices, etc.
• Experience with Terraform
• Fluency in Spanish
Soft Skills:
• Ability to work on ambiguous problems of moderate complexity.
• Solid verbal and written communication skills.
• Attention to details, high standards for quality.
• Ability to work as part of a team, as well as work independently with minimal direction.
Best vs. Average Candidate:
• A self-starter with a strong sense of personal accountability and team responsibility.
• Detail oriented, analytical and capable of investigating complex / technical issues and provide alternative solutions, project & production methodologies.
Education:
• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field is an asset.
Candidate Review & Selection:
• 1st round MS Teams video interview – Hiring Manager (30 minutes)
• 2nd round MS Teams video interview – Panel (1 hour)
• The interviews with assess both soft skills (situational questions) and technical skills (discuss how the candidate has utilized specific technologies)
