Systems Trainer – Communications And Training (Oracle Cloud)

Nation location £38,724-£44,393
Outer London location £40,721-£46,231
Inner London location £42,716-£48,068
This post attracts a non-pensionable Market Pay Supplement of £5,000 pro-rata, per annum, (this is in addition to basic salary)
We are seeking a highly motivated and experienced Systems Trainer to join our Communications and Training team and support the delivery of a professional and expert systems and support service in order to optimise decision making and financial, supply chain and workforce management across UKHSA through the continual service improvement of our Oracle Cloud applications, referred to as Money and People Services, (MaPS).
TheSystems Trainer – Communications and Trainingrole will be responsible for supporting the delivery of continual service improvement by helping to manage and maintain a single, continuously updated repository for all knowledge relating to all of our Oracle Cloud applications, working to ensure that users are aware of and engage with relevant knowledge content, (by helping to embed the use of Oracle Guided Learning, Knowledgebase and other knowledge capabilities) and providing high-quality training to enable staff to perform any MaPS related process and to support the user community to ensure the correct use of the MaPS system.
Your main responsibilities will include:
To support the delivery a professional and expert systems and support service in order to optimise decision making and financial, supply chain and workforce management across UKHSA;

• Develop and update systems guidance and Training packages.
• Design training courses to upskill users on processes and systems.
• Provide expert advice regarding systems and technology to internal stakeholders.
• Lead the development of system technologies being a focal point for change and a subject matter expert.

The job holder will be required to carry out the following responsibilities, activities and duties:

• To ensure that knowledge relating to MaPS is located and maintained within the MaPS toolset, (e.g. MaPS Guided Learning, MaPS Knowledge base, MaPS based training) as defined by the Training and Communications Strategy.
• To ensure the knowledge repository is regression tested in line with any configuration changes e.g. Quarterly patching.
• To support engagement with stakeholders across Finance and Corporate Services, Commercial and People as well as the wider organisation to promote the use of all knowledge management tools.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
See full list of responsibilities in the Job Description attached.
Working for the UKHSA
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)
Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Range of health and wellbeing support

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility atChildcare Choices | 30 Hours Free Childcare, Tax-Free Childcare and More | Help with Costs | GOV.UK
Location
The UK Health Security Agency (UKHSA) offers hybrid working – this means that whilst the role will be based in one of our offices, there will be opportunities for an element of working from home.

• Role available at core UKHSA locations
• Birmingham, Leeds, Liverpool, London, Porton Down, Colindale, Chilton or home working subject to approval

You will be asked to express a location preference during the application process.
The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.
The current UKHSA policy is 60% office attendance (3 days out of 5) in line with the most recent UK Govt. directive on office attendance for Civil Servants.

• Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*

Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description – please do provide evidence of how you meet this. Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.
If you are successful at this stage, you will progress to an interview.
STAGE 2 – INTERVIEW
This competition will involve an interview by video.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. Candidates may also be asked to participate in a session where they will be required to prepare and deliver a 5-minute presentation to the panel. This will be followed by a question-and-answer segment. The presentation will be designed to assess each candidate’s experience in line with the requirements of the role. Full details will be provided prior to the interview.
The Success Profiles framework will be used to assess and recruit the most suitable candidate. The following behaviours will be used at the interview:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing
• Working Together
• Developing Self and Others
• Managing a Quality Service

For further information on the selection process, please refer to the attached Candidate Pack.
Expected Timeline:
Advert close: 23:55hrs on 31st January 2024 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Interviews: w/c 19thFebruary 2024
Please note these dates could be subject to change.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)
Nationality requirements
Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules This job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run aDisability Confident Scheme (DCS)for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.Read more about prison leaver recruitment.
Security clearance level requirement
Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
Please Note
This role is to be appointed under Civil Service Terms & Conditions.Full details on the T&C’s are found https://www.ukhsa.reed.com/
Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.
Do you meet the nationality requirements for this post?https://www.ukhsa.reed.com/
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.