Team Leader - Wardens

Advert close date: Tuesday 9th April 2024

Job summary: To support the management of the Warden’s team to ensure the team delivers its overall objectives.

Essential functions of the Job

• Ensure the team provide efficient and effective patrolling and visitor engagement across the Estate;
• Provide ‘on the ground’ guidance and support to the team;
• Provide first response to incidents and events such as visitor accidents, turbulent weather, criminal activity, general and medical emergencies;
• Lead on managing incidents, including enforcing the Windsor Great Park Regulations and relevant sections of the Countryside Rights of Way Act (CROW);
• Liaise with and assist event organisers to ensure all conditions of the licence are met and where appropriate enforced;
• Ensure effective communication with emergency services and other stakeholders in connection with activities/incidents;
• Proactively communicate on a regular basis with stakeholder and user groups, for example military units, conservation groups and sports clubs;
• Ensure the team complete incident and accident reports to the highest standards;
• Ensure the team observe safe systems of work at all times;
• Lead on visitor correspondence including banning orders;
• Support the Team Supervisor in ensuring effective communication to the Estate regarding events;
• Ensure compliance with the General Data Protection Regulations (GDPR) regulations;
• Ensure effective management of the CCTV system; and
• Ensure the timely drafting and submission of the Wardens’ Monthly Report.

Experience required:

• Security and/or visitor services experience;
• Knowledge of services provided by security and emergency organisations;
• Knowledge of relevant security techniques and equipment;
• Experience in Team Leader role would be an advantage;
• Sound knowledge of GDPR including use of CCTV;
• Report preparation;
• Incident investigation.

This is a permanent position

Our recruitment process

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on .