Team Members

Looking for something different?

Team members wanted at Powerleague Bolton - minimum 8 hours per week

Role Purpose

To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.

Customer

• Deliver outstanding customer service, at all times.
• Meet and greet customers in a friendly, approachable and polite manner.
• Work within our clubhouse bar areas serving food and drink ( where applicable )
• Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.
• Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.
• Place the customer at the heart of everything you do.
• Take feedback from customers on board and feed this back to your line manager.

Team

• Share your knowledge and any key learnings with the team.
• Be involved and actively contribute at team meetings.
• Build and maintain good relationships with all TEAM MEMBERS.
• Be willing to take on jobs to support your TEAM MEMBERS.

Essential

• Able & willing to work evenings and weekends
• Customer-focused
• Motivated/Driven
• Team Player
• Passion to achieve
• Problem-solving approach
• Well organised
• Flexibility - this role will include working days/ evenings and weekends therefore you must be avaliable to work this
• Good time management
• Positive and friendly attitude