Technical Account Manager

Job title: Technical Account Manager
Location: Static Commercial Site In Birmingham
Terms: Permanent contract - working hours are (08:00am - 05:00pm) Full time Monday to Friday
Salary/rate: Salary is paying £50,000 per annum + pension Including flexible benefits to suit you
About the company I am working with a leading facilities maintenance company growing rapidly and operating in the Building Services Industry for over 126 years, offering great careers for progression employing over 4000 employees yearly generating an incredible £1.7 billion turnover. This maintenance company spent approximately 7 million pounds on there engineers last year showing they value as well as appreciate their employees.
About the role:
We have a rare opportunity for Account Manager from a technical background to join the successful team at our key clients' sites based at a static site in Birmingham. We are looking for a reliable and hard-working Account Manager to motivate and drive the team to deliver on our commitments and relationships with key stakeholders.
Responsibilities: * Management of the front and back of house teams, cleaning, building services maintenance and Compliance, ensuring that contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
* Management and delivery of Extra Works and Small M&E/Fabric Projects.
* Experience running a P&L Ensuring budget achievement
* Raising all Specialist Sub Contractor annual orders, and monitor output and performance of sub-contractors
* Ensure contractual commitments, including financial, are met in accordance with agreed SLA's, other commitments within the contract and assessed 'performance standards.
* Ensure financial policies and processes are effectively communicated and implemented within the contract.
* Lead and motivate the team, Deliver excellence in sustainable hard M&E and Fabric service provisions Liaise effectively with key client stakeholders Ensure compliance with statutory, safety, quality, environmental, and security standards Implement and safeguard best practices for commercial activity Manage specialists and suppliers for dynamic MI reporting Ensure KPI/SLA targets are delivered Career Opportunity: Part of a talented, diverse, and supportive team
Candidate requirements:
* The ideal candidate is client facing (job activities that involve direct interaction or contact with a client or customer)
* The ideal candidate will have a technical background, with a proven track record of delivering high service levels on a portfolio with a fast paced and with exacting standards.
* Strong building services background
* At least five years' experience in a management role
* Strong interpersonal skills Problem-solving abilities Change management expertise Financial/Commercial Acumen
Contact us to apply
If this role sounds of interest and please don't hesitate to drop me a call on - (phone number removed) or alternatively drop me an email on - (url removed)