Technical Account Manager

Technical Account Manager
Salary: Up to £50,000 + bonus + benefits
Location: Bridgend (2 days in office)
CPS Group is excited to partner with a leading security solutions provider, specialising in the media sector. Renowned globally for safeguarding the most precious assets and content of household names, our client is seeking a dynamic Technical Account Manager to join their rapidly expanding team.
In this role, you will oversee day-to-day client relations and collaborate closely with internal teams across all business programs. As a pivotal member of our central team, you'll work hand in hand with clients to enhance their digital systems through data-driven strategies. You'll also liaise with the internal Development teams to strategise, execute, and expand our client project portfolio.
Key Responsibilities/Required Experience:
> Cultivate relationships and expertise, bolstering market recognition through forums, publications, industry events, and client workshops.
> Lead client engagement, oversee project progress, manage issues, and handle escalations.
> Understanding of Cloud Architecture, Databases, Back and Front-End Programming (Jira)
> Manage the CRM system (HubSpot), ensuring accurate recording and regular updates of all correspondence and opportunities.
Contact - Zach Bennett
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