Technical Administrator – Automotive Parts

Technical Administrator – Automotive Parts
An opportunity for a Technical Administrator / Warranty Administrator with a background / interest in the automotive industry has arisen with a leader in Automotive Parts. This role will form part of the automotive aftermarket product team and manage UK warranty claims and product support. An understanding of SAP is beneficial for this role.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford
from 26k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working
The Role
• The administration and processing of aftermarket products returned as warranty goods, maintaining databases, and liaising with claimants and suppliers.
• With further training this role will progress to include the inspection of warranty products.
• The efficient, courteous, and timely handling of queries received by telephone, email, letter or in person products and their application.
• Create and control product bulletins in a timely manner.
• Maintain and update various logs and prepare reports for management as required.
The Candidate
• Our ideal candidate will have experience in warranty role, alternatively a customer service role where technical information is communicated to customers.
• Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
• Previous experience of using SAP is beneficial for this role.
• The ability to provide first class communication to customers and colleagues is essential.
Apply in Confidence
To apply for the Technical Administrator – Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for a further chat on the job.
JOB REF 4110KBA – Technical Administrator – Automotive Aftermarket