Benefits
About Claranet Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers. Working For Claranet Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms, and app supported benefit access. But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts. Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action. Our Vision Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders. Cyber Practice Claranet’s Cyber Practice is dynamic and fast-moving, delivering a comprehensive range of professional services and managed services both onsite and remotely. The Cyber Practice consists of highly skilled professionals delivering a myriad of offensive security testing and governance, risk, and compliance (GRC) services in support of Claranet’s vision. Taking a customer first approach, Claranet’s Cyber Practice prides itself in providing world-class services designed to meet the specific and individual needs of all customers, across all industries. Position Summary As a Technical Administrator (MS) working on the Microsoft 365 Certification managed service contract (Microsoft Project), you will be responsible for monitoring group emails, coordinating operational activities and updating internal systems to ensure the smooth running of the delivery of the Microsoft Project. You will work towards delivering the Microsoft Project whilst provide administrative support. Beyond this, you may work with other stakeholders across the wider business in support of Claranet’s mission building new and exciting services, enhancing, and improving existing service offerings, and delivering additional services within the Cyber Practice function. Role Mission Claranet UK’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a Technical Administrator to deliver high-quality security services to meet the needs of our customers and to contribute to the continued development of our market-leading portfolio designed to meet the growing and diverse needs of our customers. Objectives and Key Results The Technical Administrator (MS)is part of the Cyber Practice department. The key objectives and results will be to: Provide administrative functions in support of the Microsoft Project on behalf of Microsoft Ensure customer/group mailboxes and internal systems supporting the delivery of the Microsoft Project are managed and maintained accordingly Ensure customer and ISV (Independent Software Vendor) satisfaction by supporting the delivery efforts for the Microsoft Project to a high-quality standard Support a knowledge sharing culture between team members
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