Technical Manager

Job Title: Technical Manager
Salary: £55,000 - £60,000
Location: Norfolk
Reference: HB7756
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Technical Manager to join their business.
This role is an excellent opportunity for a Food professional looking for their role upwards to join a well-respected food manufacturing company that supplies premium products to a number of retailers.
Following a restructure, this is a brand new role and the responsibilities include but are not limited to:
* Drive site quality and GMP compliance metrics, setting and monitoring KPIs.
* Provide a clear view of consumer complaint performance and various quality-led KPIs.
* Present KPIs to all levels of the organization, ensuring alignment across the group.
* Lead and inspire the site Quality teams, fostering talent through a personnel development plan.
* Be the driving force behind the site's succession plan and personnel performance.
* Foster strong customer relationships, acting as the day-to-day contact for all retailers.
* Support factory teams through customer visits and maintain customer-specific KPIs.
* React promptly to factory incidents, ensuring appropriate resourcing and support.
* Lead incident responses to ensure safe and timely resolutions.
* Oversee incident investigations and preventative actions to avoid reoccurrence.
* Excel at customer audits, working closely with the Factory Manager and Quality Systems Manager.
* Collaborate with factory teams to deliver sustainable solutions for compliance issues.
* Take ownership of the site's Technical Budget and ensure compliance.
* Work collaboratively with central teams to ensure alignment across all sites.
What you will bring:
* Proven leadership and managerial experience.
* Strong track record in driving technical and quality strategies.
* Exceptional customer relationship management skills.
* A passion for delivering results and exceeding expectations.
* Ability to react swiftly to challenges and incidents.
* A visionary who thrives in a fast-paced, dynamic environment.
In return you will be given a generous salary and package and the opportunity to develop your career within a profitable and growing food manufacturing business.
If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on for more information.
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