Address
Form of work
SalaryContract Type: Temporary
Start Date: ASAP
End Date: 30th April 2024 - possibly longer up to 6 months (potential temp - perm)
Pay Rate: £16.50 - £17.00 per hour
Working Pattern: Full Time
Location: West End, London
Our client, a leading private medical organisation based in the Harley Street area, is seeking a dynamic and passionate temporary worker to join their team as Patient Coordinators. This is a fantastic opportunity to work in the fast-paced and rewarding field of private health care. If you have experience in medical reception, patient coordination, medical secretarial, or medical administration, we want to hear from you!
Responsibilities:
- Answering the phone and helping patients with appointments, prescription requests, general queries etc
- Guiding patients to the company website where appropriate/relevant (repeat prescription requests, FAQ etc
- Booking/changing appointments on Semble, the clinical system they use
- Following up on new patient contacts quickly and arranging the first convenient/available appointment
- Sending out correspondence and investigation/correct blood test request forms in readiness for their forthcoming appointments
- Taking payment after a consultation, booking a follow-up appointment and ensuring all tasks related to that consultation are completed (eg sending out necessary blood test request forms and patient information)
- Dealing with patient emails - understanding what needs to go to the doctor and what can be dealt with administratively
- Dealing with private prescription queries and repeat prescription requests
- Liaising with doctors to facilitate replies to clinical queries
- Checking that test results are available for clinics
- Ensuring the clinic is clean, tidy, well-stocked, the dishwasher is loaded and unloaded and things are generally in order as if they were at home
Key Skills:
- Previous experience in medical reception, patient coordination, medical secretarial, or medical administration.
- Excellent communication skills, both verbal and written.
- Strong organisational skills, with the ability to prioritise tasks effectively.
- Proficient in using computer systems and medical software.
- Attention to detail and accuracy.
- Ability to work well under pressure and in a fast-paced environment.
What's in it for you?
- Competitive pay rates ranging from £16.50 to £17.00 per hour.
- Temporary contract providing stability and flexibility.
- Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station.
- Access to nearby parking facilities within a 5-minute walking distance from the office.
- Join a supportive and collaborative team in a reputable private medical organisation.
- Gain valuable experience in the health care industry.
Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator.
Please email your CV to me directly:
Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
