Job Description
Job Title: Tenancy Management OfficerLocation: OxfordWorking Hours: Monday - Friday, 9:00 am to 5:00 pmDuration: 3-Month Temporary ContractAbout Us:We are seeking a dedicated and experienced Tenancy Management Officer for a temporary position based in Oxford. This role offers an exciting opportunity to contribute to the effective management of residential properties within Oxford, Kidlington, and Abingdon.Key Responsibilities:As a Tenancy Management Officer, you will be responsible for the tenancy and void management of a defined number of properties, ensuring compliance with our Tenancy Agreement, policies, and procedures. Your duties will include:
- Managing void properties and ensuring timely occupancy.
- Acting as a first point of contact for members, tenants, and other Council services regarding Council-owned residential properties.
- Conducting transfer visits, welcome visits, and managing tenancy changes.
- Overseeing tenancy terminations and enforcing tenancy conditions.
- Providing a high-quality, customer-focused service to all stakeholders.
Qualifications and Experience:To be successful in this role, you will need:
- Experience working for a local authority or registered provider in a housing management environment.
- Excellent customer service skills.
- Knowledge of Tenancy Management principles and practices.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
How to Apply:Please submit your CV and a covering letter explaining your suitability for the role to