Tenant & Community Engagement Officer

Cadwyn is a community housing association based in Cardiff. We are a diverse business with experience in social housing management and development, social lettings, market lets and sales, commercial regeneration and an amazing recycling project.

We have an exciting opportunity for a Tenant & Community Engagement Officer to join our Housing Services team.

Housing Services is a multi-functional team and is responsible for an number of areas including lettings, tenancy management, financial and digital inclusion, tenant engagement, support and neighbourhood services.

As a Tenant & Community Engagement Officer you will co-ordinate and deliver Cadwyns Tenant Engagement Strategy and action plan. This will include all aspects of tenant and Community Engagement across Cadwyns residents and communities.

At Cadwyn our staff work in an agile way, working mostly at home (if appropriate to the role) with the ability to hot desk at our main office in Cardiff or to work from any other suitable/convenient location.

What we offer:

• The chance to work for an organisation with strong values: Kindness, Honesty, Fairness and Respect
• A great permanent full time opportunity, with a working week of 35 hours
• 25 days holiday per year (increasing to 30 with length of service), plus bank holidays pro rata
• Agile and flexible working opportunities
  
• Ongoing training and development at a pace to suit you
• Access to a great Pension Scheme
• Medicare health cash plan
• Health and wellbeing support
• An annual flexible cash benefit
• A cycle to work scheme

The ideal candidate will:

• Have the ability to work under pressure and deal with changing, varied priorities.
• Be committed to working restoratively
• Be passionate about tenants views and diversity.
• Be able to build positive relationships with customers, partners, and colleagues.

For full details on the requirements for this role, please refere to the person specification. No candidate will meet every single desired criteria. If your experience and skills look a little different from what we've identified and you think you can bring value to this role to help us make a difference, we'd love to hear from you.

Other useful information:

• Please click link to download the job description - Tenant Community Engagement Officer JD.docx
• Please click link to download the person specification - Tenant Community Engagement Officer person spec.docx
• Please click link to download information on how to complete your application - Guidance notes for completing an application.docx
• Please click link to download Cadwyn's values - cadwyn values square.pdf
• Closing date: 9.00am Monday 15th April 2024. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
• Interviews: 23rd April 2024
• Other: A basic DBS check will be required for this post

Want to find out more? Please get in touch with Richard Vaughan, Assistant Director of Communities via email richard.vaughan@cadwyn.co.uk

Please note that once you begin your application you will not be able to save your progress and return to this at a later date. We therefore recommend you have your CV and covering letter (outlining how you meet the requirements of the role) prepared prior to starting the process as you will be required to attach these. You will also be asked for your personal details and equality information as part of the application process.

If you have any questions please contact the HR Team via jobs@cadwyn.co.uk, we're delighted that you're interested in joining Cadwyn and wish you the very best of luck with your application.

Cadwyn is committed to the Principles of Equal Opportunities, Tenant Participation, Professionalism, Openness and Accessibility and welcomes applications from all sections of the community regardless of age, colour, disability, ethnic or national origins, marital or parental status, nationality, political belief, race, religion or sexual orientation.

All Black, Asian and ethnically diverse applicants, LGBTQ+ applicants, candidates with disabilities and tenants who meet the minimum requirements of the job as set out in the Job Description and Person Specification will be guaranteed an interview.